I admit, a
claims management company was invaluable for getting me the compensation I needed
for a medical negligence claim. Indeed, they are very helpful, but they are
turning out to be quite large nuisances especially in terms of cold calls or
text messages. However, recent news suggests that claims handlers have a lower
population today than during 2008 to 2011.
According to
a government-sponsored research, CMCs have dropped in population by 50% in
2013. Authorities attribute this to the peaking of PPI complaints and £13.3
billion finally paid back to consumers from the current £25 billion PPI bill.
This might also be due to the new independent medical board ensuring the quality
of injury and negligence claims to rescue insurance companies from raising
their medical premiums due to fraudulent claims.
No Win NoFee* compensation claim handlers had been the primary suspects for introducing
fraudulent or non-existing PPI claims and injury compensation claims, namely
whiplash. But according to the survey, most of the claims handlers succeed in
97% of all approved and existing cases for PPI claims and injury compensation.
It is
possible that that spike in CMCs in the previous half decade was fuelled by consumer
legal contempt against their banks. But then again, the UK has a “compensation
culture” that will always help consumers, and help CMCs, gain legal ground and
increase in population.